"JP and Jennifer,
Being in business myself, I know that too often we only hear the complaints or what isn't right about the services we work hard to provide to the general public. We never seem to hear the good side of what we are doing.
We are so fortunate to have such a fine restaurant here in Marshalltown. Keep up the good work! And thank you again for making our anniversary so special."
-Marshalltown Business Person
"Excellent, Excellent, Excellent!!...
-Ames, IA resident
"Even though it's been a few months, we still marvel at the wonderful experience we had at Tremont on Main. You have a beartiful hotel where we felt comfortable at once. It was quiet and restful. We look for opportunities to spread a good word about our overnight stay. Our daughter won the BEST prize offered (an overnight stay at the Inn) at The Taste of Home Cooking School in November and we loved the breakfast at The Grille!"
I want to express my sincere thanks for your excellent customer service. I called today to order a gift certificate for my dad, and the woman who helped me was exceptional. I really appreciate the extra effort given to me. I know my dad really enjoys your restaurant, so it means a lot to me to be able to send him a gift certificate for his birthday. Thanks again!
-A Sweet Daughter
"We truly enjoyed our stay at the Inn. The room was immaculate, warm and comfortable. Your hospitality was inspiring and made our time there very relaxing. Thank you for maintaining this jewel in the center of Iowa."
"Thank you for your kindness when I was in Marshalltown visiting my famiily. We made a 3 p.m. appointment with part of our family at the Grille. You provided a lovely isolated table in your restaurant and even served us and, made me some of your wonderful coffee. I just can't shout it loud enough- You're Great!!!! Everyone there was wonderfully pleasant. Thank you so much."
"Thank you SO much!! This is the most beautiful room we have EVER stayed in! (And that includes some supposedly "high class" hotels) Also, the bed was sooooo comfortable!"
"I was just recently taken to your lovely establishment by a friend. I wish to commend you for a delightful and most palate pleasing dinner; excellent service, hospitable, pleasant and charming atmosphere. You surpass those in Atlanta."
-Atlanta, Georgia Resident
"I apologize for being so tardy in writing you about our fantastic anniversary dinner we had with you. It was absolutely marvelous! Your suggestion of chateaubriand was superb. Your wine selection was perfect. The roses were stupendous. My wife had absolutely no idea what was going on until the roses and champagne were brought to the table without my saying anything. Only then did she realize that the whole evening was orchestrated. Our server was great and very sensitive to it being a special evening for us. So the evening was all we could have wanted, and besides that it was fun. We look forward to seeing you again soon."
-Cedar Falls Resident